Privacy Policy

Your Right to Privacy

Trinity Auto Center respects your right to privacy. Any information about yourself that you give us will be used for internal purposes.

Trinity Auto Center will only share your information with third party organizations if it is required to:

  1. Assist in the repair or estimate of a repair.
  2. Complete your repair transaction.
  3. Complete the purchase or lease of your vehicle.
  4. Complete the purchase of goods and services.
  5. Aide in the follow up of your inquiries.
  6. Assist in a legal matter where required.

Trinity Auto Center may use your information for internal audits of our policies and procedures or for loyalty marketing purposes.

Trinity Auto Center does not sell any information that you may provide to outside sources.

If you would like to know more about Trinity Auto Center's Privacy Policy or would like to update or review your information that we have on file, please contact our dealership.

 

Web Site Collection and Use of Information

Information Collected Through Our Website, Methods of Collection and How We Use This Information

All information on our site is free to browse at your leisure without the need for you to provide us with any personal information. Trinity Auto Center does collect "aggregate" information, which is non-personally identifiable information. This means that we do not track these items on an individual basis that identifies you, but rather accumulate this information on an aggregate basis that includes all site visitors. Non-personal information includes tracking the site pages visited or the amount of time spent on our site.

Our primary goal in collecting aggregate information is to be able to perform site metrics that allow us to improve the functionality of the web site. We need to collect aggregate information in order to track page visits, recognize peak usage times and analyze potential site redesign.

When you visit our web site a server housing the pages automatically generates a "session log." We use session logs to help us determine how people travel through our site. In this way, we can structure our pages so that the information most frequently visited is easier to find. By tracking page visits, we can also determine if the information we're providing is being used. The data generally gathered is the Internet Protocol (IP) address from which you came (which contains no personal information), the web site that referred you, the pages you visited and the date and time of those visits. This data may be used to compile aggregate and statistical data to help in web site design, to identify popular features, to measure site activity, and to perform analytics on your experience to improve our web site. Site metrics for Trinity Auto Center may be shared within our family of companies, and with service providers and vendors. The information shared will be aggregate data and will not include any of your personally identifiable information.

When you view one of our web sites or interactive advertisements, we may use "cookies" to collect aggregate data. A "cookie" is a small text file that helps us in many ways to make your visit to our web site more enjoyable and meaningful to you. For example, cookies avoid you having to log in every time you come back to our web site. They also allow us to tailor a web site or advertisement to better match your interests and preferences. There are a couple different types of cookies. A "session" cookie is stored only in your computer's working memory (RAM) and only lasts for your browsing session. When you close all your browser's windows, or when you shut down your computer, the session cookie disappears forever. A "persistent" cookie is stored on your computer's hard drive until a specified date, which could be tomorrow, next week, or 10 years from now. Persistent cookies stay on your computer until either a) they expire, b) they are overwritten with newer cookies, c) you manually remove them.

Most browsers can be configured not to accept cookies, however, this may prevent you from having access to some site functions or features.

Collection of Personal Information

We do not collect any personal information about you such as your name, address, vehicle, telephone number, email address when you visit our site unless you provide it to us voluntarily. If you opt not to provide us with personal information, you can still access our web site; however you may be unable to access some site functions or features such as booking a service appointment online, requesting a quote online or receiving product information.